Privacy Policy
Your privacy matters to us. This policy explains how praxolynthare collects, uses, and protects your personal information.
Last Updated: March 15, 2025
Information We Collect
We collect information you provide directly to us when using our financial education platform. This includes personal details you share during account registration, course enrollment, and platform interactions.
Personal Information
- Name and contact details including email address and phone number
- Educational background and professional experience relevant to financial learning
- Learning preferences and course progress information
- Payment information for course enrollment (processed through secure third-party providers)
Automatically Collected Information
When you visit our platform, we automatically collect certain technical information to improve your experience and ensure platform security. This data helps us understand how users interact with our content and identify areas for improvement.
How We Use Your Information
Your information helps us provide personalized financial education services and maintain a secure learning environment. We process your data to deliver course content, track learning progress, and communicate important updates about your educational journey.
- Delivering educational content and tracking your learning progress
- Sending course updates, educational resources, and platform notifications
- Processing enrollment and payment transactions securely
- Providing customer support and responding to your inquiries
- Improving our platform based on user feedback and usage patterns
We never sell your personal information to third parties or use it for purposes unrelated to your financial education experience.
Information Sharing and Disclosure
We maintain strict controls over how your information is shared. Limited disclosure occurs only when necessary to provide our services or comply with legal requirements under Australian privacy legislation.
Service Providers
We work with carefully selected service providers who assist with platform operations, payment processing, and educational content delivery. These providers are contractually bound to protect your information and use it only for specified purposes.
Legal Requirements
We may disclose information when required by Australian law or to protect the rights, property, or safety of praxolynthare, our users, or others. This includes cooperating with law enforcement when legally obligated.
Your Privacy Rights
Under Australian Privacy Principles, you have specific rights regarding your personal information. We're committed to helping you exercise these rights and maintaining transparency about our data practices.
- Access your personal information we hold and request copies of your data
- Correct inaccurate or outdated information in your profile
- Request deletion of your personal information when legally permissible
- Opt-out of marketing communications while continuing to receive essential course updates
- Lodge complaints about our privacy practices with the Office of the Australian Information Commissioner
To exercise any of these rights, contact our privacy team using the details provided at the end of this policy. We respond to all requests within 30 days.
Data Security and Protection
We implement comprehensive security measures to protect your information from unauthorized access, alteration, or destruction. Our security practices meet industry standards and comply with Australian privacy regulations.
Technical Safeguards
Our platform uses encryption for data transmission and storage, secure authentication systems, and regular security monitoring. We maintain backups in secure environments and conduct periodic security assessments.
Access Controls
Access to personal information is restricted to authorized personnel who require it for their job functions. All staff receive privacy training and are bound by confidentiality agreements.
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Different types of information have different retention periods based on their purpose and legal requirements.
- Account information: Retained while your account is active plus seven years after closure
- Learning records: Maintained for ten years to support ongoing educational verification
- Payment records: Kept for seven years in accordance with Australian taxation requirements
- Marketing communications: Stored until you opt-out or request deletion
Cookies and Tracking Technologies
Our platform uses cookies and similar technologies to enhance your learning experience and analyze platform usage. You can control cookie settings through your browser preferences.
Essential Cookies
These cookies are necessary for platform functionality, including maintaining your login session and remembering your learning progress. They cannot be disabled without affecting core platform features.
Analytics Cookies
We use analytics cookies to understand how users interact with our content and identify areas for improvement. This data is anonymized and used solely for platform enhancement purposes.
International Data Transfers
Your information is primarily stored and processed within Australia. When international transfers are necessary for service provision, we ensure appropriate safeguards are in place to protect your privacy rights.
Any international data transfers comply with Australian Privacy Principles and include contractual protections equivalent to Australian privacy standards.
Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. When significant changes occur, we'll notify you through your registered email address and provide details about the modifications.
Continued use of our platform after policy updates indicates acceptance of the revised terms. We encourage you to review this policy regularly to stay informed about how we protect your information.
Contact Us About Privacy
If you have questions about this privacy policy or want to exercise your privacy rights, please contact us:
Address: 7 Salisbury Cres, Adelaide SA 5041, Australia
Phone: +61 415 771 888
Email: info@praxolynthare.com
Privacy Officer: privacy@praxolynthare.com